A website is a place where your business gets the opportunity to share its story. In a way, a website can often be one reason a customer may choose to go with your brand over one of your competitors. Providing your customers with an exceptional online user experience can leave the same lasting effect as giving excellent in-store customer service.
Do you struggle to get your audience to take action on your website, social media, or ads? It could be because your call-to-action doesn’t impact them the way it should. Having a strong call-to-action will guide your online viewers into doing exactly what you want them to do, when you want them to do it.
Is focusing on customer loyalty worth it? Absolutely. Customer loyalty can be the driving force behind your business! Find out more about the importance of customer loyalty, how you can get it, and the types of customer loyalty programs that might be right for you and your business.
Getting a message across to your potential customers has never been easier than with email. Email marketing is the perfect way to communicate with those who are already interested in your brand.
We all know that customer service is one of the most critical functions of your business. Without showing your customers that you support them and hear their needs, you risk losing your credibility as a business. During 2020 we have discovered the importance of upkeeping your online business and how it can help keep you afloat when you can’t be face-to-face with your customers. Customer service comes in many shapes and forms and should not be ignored, especially when it comes to your virtual business. So how can you make sure you’re maintaining good customer service online? Keep reading to find out.
Online shopping has become increasingly popular in the last few years. Learn how to implement eCommerce into your business so you can be where your customers are all the time!
Marketing your small business doesn’t have to be complicated! We’ve got tips to help your business reach new customers without breaking the bank.
SEO is an important step in your online marketing strategy. Make sure you’re getting the most out of your marketing with search engine optimization.
If you haven’t been to a convention yet, you should really consider it. Going to a convention can be a great catalyst for gaining new customers and investors. Check out these steps on how you can get the most out of attending.
Some of the largest and most successful companies today started from almost nothing. Although many small business owners might not dream of becoming a corporate powerhouse, there is proof that it can be done.